Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused food and pantry staples. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Ensure the items are in their original packaging; for food safety reasons, only unopened and sealed products are eligible for a full refund.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
